Plans & Coverage
HWA offers two primary plans:
Premier Plan: Provides coverage for major home systems and appliances, including heating systems, plumbing systems, ductwork, garage door systems, refrigerators, dishwashers, washers, and dryers.
Premier Plus Plan: Includes all items in the Premier Plan, with additional coverage for air conditioning systems, plumbing fixtures, and more comprehensive protection for other home components.
Optional add-ons are available to further customize coverage, such as:
GreenPlus Option: Offers eco-friendly upgrades for energy-efficient repairs and replacements.
OrangePlus Option: Covers additional components and services, including water softeners and re-keying services.
Limited Roof Leak Repair
Pool/Spa Combo
Saltwater Pool (includes pool/spa combo)
Well Pump
Septic Tank Pumping
Second Refrigerator
Stand-alone Freezer
SEER/R-410A Modifications
Septic System
Sprinkler System
These options allow homeowners to tailor their plans to fit their specific needs.
Pricing
The cost of HWA's plans varies based on location, selected service fees, and any additional coverage options:
Premier Plan: Starts at approximately $45.83 per month.
Premier Plus Plan: Starts at approximately $58.33 per month.
service fee in exchange for a lower monthly premium
Customer Service
HWA is recognized for its responsive customer service, available 24/7 for claims and inquiries. Homeowners can file claims online or via phone, and the company strives to dispatch qualified, licensed technicians promptly.
Claims Process
The claims process with HWA is designed to be efficient:
Submit a Claim: File a claim online or over the phone as soon as an issue is discovered.
Technician Assignment: HWA contacts an authorized technician within 48 hours to schedule your requested repair.
Service Call Fee: Pay the selected service call fee ($75 or $100).
Repairs are typically completed within a few days, though some delays may occur during peak seasons.
Additional Benefits & Discounts
HWA offers several benefits to enhance the value of their plans:
13-Month Coverage: Provides an extra month of coverage compared to the standard 12-month contracts offered by many competitors.
30-Day Money-Back Guarantee: Allows homeowners to cancel within the first 30 days for a full refund if not satisfied.
No Home Inspection Required: Coverage is available without the need for a home inspection, simplifying the enrollment process.
These features make HWA an attractive option for homeowners seeking flexible and comprehensive home warranty solutions.
Is Home Warranty of America Right for You?
Home Warranty of America offers comprehensive and flexible home warranty plans suitable for a wide range of homeowners. With nationwide coverage, 24/7 customer service, and customizable options, HWA is a viable option for those seeking to protect their home systems and appliances. However, it's important to review the specific terms and conditions of the contract to ensure it meets your individual needs and expectations